top of page

Frequently Asked Questions

 

How to fix ​Missing Dependencies ?

- Be sure you have downloaded the required dependency pack on the product page ( it will be highlighted in yellow ). If you are missing others, right-click the asset and select " List Dependencies ". Be sure to download any that say " Available for download ". If you are still unsure, check the product page for the name and KUID number you are missing or contact us for assistance.

​

What do you sell ?

- We primarily sell digital products for Trainz Simulator, a series of railway simulator games. These are all provided in digital downloads. They will not work in other train simulators including Train Simulator ( Railworks ), Train Sim World, Microsoft Train Simulator ( MSTS ).

​

Where to get support ?

- If a product does not perform as expected, please do not hesitate to reach out to us via our contact form below. Please note, a proof of purchase will be required.​​

​

Contact Us

Technical Support? Inquiries? Please reach out to us and we will respond 

as soon as possible.

Success! Message has been sent.

bottom of page