Frequently Asked Questions
How to fix ​Missing Dependencies ?
- Be sure you have downloaded the required dependency pack on the product page ( it will be highlighted in yellow ). If you are missing others, right-click the asset and select " List Dependencies ". Be sure to download any that say " Available for download ". If you are still unsure, check the product page for the name and KUID number you are missing or contact us for assistance.
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What do you sell ?
- We primarily sell digital products for Trainz Simulator, a series of railway simulator games. These are all provided in digital downloads. They will not work in other train simulators including Train Simulator ( Railworks ), Train Sim World, Microsoft Train Simulator ( MSTS ).
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Where to get support ?
- If a product does not perform as expected, please do not hesitate to reach out to us via our contact form below. Please note, a proof of purchase will be required.​​
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Contact Us
Technical Support? Inquiries? Please reach out to us and we will respond
as soon as possible.